Q. Do you coordinate new or the repair of cabinets?
A. No, we only focus on countertops – we do not GC other trades like plumbers, electricians, painters or tile installers. We focus on one thing so that we can deliver the best countertop experience possible.
Many of our customers have had great luck finding a local cabinet installer by way of referral from family, friends on Facebook and their neighbors on Nextdoor.
Q. Do my cabinets need to be level?
A. In a perfect world yes. Industry standards say that your cabinets should be level within an 1/8″ over an 8′ length. This is almost never the case though.
The cabinet installer can shim the counters as needed if the cabinets are not too out of sorts. If they are out of level, or more importantly, out of plane, then we will try to let you know as soon as possible so you can have the problem corrected before we install.
Keep in mind the only way to absolutely know if your cabinets are level is to put a level directly on the tops of your cabinets. Just because the existing countertop is level does not mean the cabinets underneath are level.
If you do not demo your exiting countertops until the day of the install, there is a possibility that the installers discover your cabinets are to out of level and have to reschedule the install. This could also be subject to a trip charge.
We always recommend having your countertops removed before the template. While this is an inconvenience, it is the only way to ensure there are no surprises and allow you time to remedy any issues.
We have installed thousands of countertops over the last two decades, and while surprises happen on a very small percentage of projects, they do occur.
Q. Will my cabinets support the weight of solid surface?
A. Very rarely do we find cabinets whose structural integrity is so compromised we worry about them supporting weight. There are only a few instances were it may be a concern based on what we have seen. These include cabinets with water damage, termite damage, fire damage and other structural damage.
The cabinets where we see the most damage is generally the sink cabinet. If your sink cabinet is suffering from sever water damage, sometimes a cabinet or millwork trade can brace the cabinet, but sometimes they need to be replaced.
